26Dec 2017 by ksurya No Comments

Impressions// “Hit Refresh” by Satya Nadella

Business, culture, digital, Leadership, Sales
Hit Refresh by Satya Nadella is a multi-dimensional book. In his book, Satya presents himself; both as a Microsoft insider and as an individual quoting from his own fascinating story, experiences & beliefs. Satya presents Microsoft; past, present & future. Satya paints a vision of the potential opportunities created by technology; present & future. Satya consistently uses two (or three) broad themes: Soul, Culture, & Empathy with Technology as the bedrock to explore each dimension in his book. One read is not sufficient to appreciate all the dimensions that Satya traverses in Hit Refresh. 
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06Aug 2017 by ksurya No Comments

Nurturing Relationships in the Social Media Era

digital, Sales, social media
When preparing for a lecture on Business Development - Innovative Strategies to young students in Thailand; I had to research the Millennials Generation and their impact. Two things stood out: (1) era of instant gratification, and (2) the concept of telling & selling to build relationships. I come from a traditional (or old way, as they say, it) school. Most of my selling days – including now - were about building & nurturing relationships, typically, over a medium- to long- periods of time. Some of these would yield results (read sales) and few would not. Generally, irrespective of the outcome, unless the contact wanted not to; the relationship remained (warm or hot). I used to wonder - after a little better understanding of the 'digital disruption';  how relationships are built…
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17Jul 2017 by ksurya 1 Comment
What happens when you forget Salesperson-101.

What happens when you forget Salesperson-101.

Business, Entrepreneurs, Sales
Don't forget the Salesperson-101 What happens when you forget Salesperson-101. A business card (sometimes referred to as the calling card) is the salesperson-101. It should always be on a salesperson. This article recollects an incident when I was not carrying my business card on me. Always carry your business card on you! As a sales manager and now as a business head, I tend to preach this Salesperson-101 to everyone who is interested. Everyone in sales, pre-sales, any client-facing role, or an entrepreneur has heard or read about the Salesperson-101 in their journies. There are so many theories, articles, anecdotes, and success stories attributed to this Basics-101 concept. Yet, during my visit to the Gym today, I did not have my business card on me. And…this happens when you forget…
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