That day I learned A Lesson in Relationships.
A lesson in relationships. I spend more time in - customers, prospects, partners, influencers, employees – the market ecosystem. I was in the ASEAN region. And, this post is about an experience from a meeting with one of our long-standing customers. That day I learned a lesson in relationships. The project with this customer was not going well. And, had recovered from the brink of collapse. But it had a long distance to travel to be a success. And, this was my first visit to the customer. The director who was also the founder’s daughter and the project head met me. I had asked the director to drive the agenda. And, the meeting agenda was as below: A presentation by the director of her company for 30 mins.Project, challenges, issues…